Effective Date: July 27, 2026
Welcome to MyTennisCloud! These Terms of Service (“Terms”) govern your access to and use of the MyTennisCloud website (https://mytenniscloud.com/), including any related content, features, and services offered (collectively, the “Services”).
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or Services.
1. Description of Services
MyTennisCloud provides professional online tennis coaching, video analysis, Learning Management System (LMS) courses, live Zoom coaching, and mentoring programs designed for players, coaches, parents, clubs, and academies.
2. User Accounts and Memberships
- Registration: To access certain features, including LMS courses and membership tiers, you must register for an account. You agree to provide accurate, current, and complete information during registration.
- Account Security: You are responsible for safeguarding your account login credentials. You may not share your account or login information with third parties. You must notify us immediately of any unauthorized use of your account.
- Memberships: Certain coaching packages, mindset programs, and detailed technical video analyses are strictly reserved for registered members based on their specific subscription plans.
3. Payments, Subscriptions, and Refunds
- Pricing: All prices for courses, memberships, and coaching packages are subject to change. The applicable fees will be displayed at the time of purchase.
- Payments: By providing a payment method, you authorize us (or our third-party payment processors) to charge you for the selected services.
- Refund Policy: Due to the digital nature of our LMS courses and the personalized time dedicated to video analysis and live coaching, all sales are generally final. Any exceptions or specific refund guarantees will be explicitly stated at the time of purchase or handled on a case-by-case basis at our sole discretion.
4. Intellectual Property
- Our Content: All content on the MyTennisCloud website—including but not limited to coaching videos, course materials, text, graphics, logos, and software—is the property of MyTennisCloud and is protected by copyright and intellectual property laws. You may not reproduce, distribute, modify, or publicly display any of our content without our prior written consent.
- User Submissions: When you submit videos for technical analysis, you retain ownership of your videos. However, you grant MyTennisCloud a non-exclusive, worldwide, royalty-free license to view, process, and analyze the videos strictly for the purpose of providing you with coaching feedback.
5. Acceptable Use and User Conduct
When using MyTennisCloud, you agree not to:
- Use the Services for any illegal or unauthorized purpose.
- Share, resell, or distribute access to paid courses, video feedback, or membership benefits.
- Upload any content that contains viruses, malware, or is defamatory, offensive, or violates the rights of others.
- Harass, threaten, or abuse our coaches, staff, or other users.
6. Medical and Physical Risk Disclaimer
Tennis is a physical sport that carries an inherent risk of injury.
- The coaching, technical analysis, and physical training advice provided by MyTennisCloud are for educational purposes only.
- You are responsible for ensuring that you (or your child/player) are physically fit to participate in the recommended exercises and drills.
- MyTennisCloud, its coaches, and affiliates are not liable for any physical injury, property damage, or health complications that may result from following our online training, mindset programs, or video analyses. Always consult with a medical professional before beginning any new physical training regimen.
7. Disclaimer of Warranties
Our Services are provided on an “as-is” and “as-available” basis. While our coaches hold numerous international certifications (including RPT, ICA, and GPTCA) and strive to help you reach your full potential, MyTennisCloud does not guarantee specific match results, rankings, or performance outcomes.
8. Limitation of Liability
To the fullest extent permitted by law, MyTennisCloud and its affiliates, instructors, and employees shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use, arising out of or related to your use of the Services.
9. Modifications to the Terms
We reserve the right to update or modify these Terms at any time. If we make material changes, we will notify you by posting the updated Terms on this website and updating the “Effective Date.” Your continued use of the Services after changes have been posted constitutes your acceptance of the revised Terms.
10. Governing Law
These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.
11. Contact Us
If you have any questions or concerns regarding these Terms of Service, please contact us at:
MyTennisCloud
- Email: admin@mytenniscloud.com
- Phone / WhatsApp: +44 7848939171
- Website: https://mytenniscloud.com/
Note: This is a standardized Terms of Service template generated based on your website’s offerings. It is highly recommended that you consult with a legal professional to ensure full compliance with local laws, GDPR (if serving European users), and specific business requirements.